TERMS AND CONDITIONS

The general policies and rules of application.srilanka-etaonline.com are described here, in our Terms and Conditions. Users must abide to these conditions when making use of this website and its services. The user fully recognizes the conditions explained on this document, henceforth referred to as “our terms” which govern the applicant’s use of application.srilanka-etaonline.com. The user agrees to adhere to any relevant and applicable regulations and legislation.

It is important that as a user, you know that everyone’s legal interests are protected and that we build our relationship with you based on trust. Please be aware that you must accept these terms and conditions of service in order to make use of our site and the service we offer.

Users who contract the services offered by application.srilanka-etaonline.com and complete the online Sri Lanka ETA application will be referred to throughout as “the applicant;” the use of “us,” “our,” or “we” refers to application.srilanka-etaonline.com.

Use of Website

application.srilanka-etaonline.com is a non-governmental, private agency owned by an independent company. We offer electronic visa support and assistance.

You may not use this site or the services offered on or through application.srilanka-etaonline.com for personal gain and you may not sell or provide information to any third party.

When making use of this website, applicants should understand that they are not allowed to download, reuse, copy, modify or redistribute any part of the information included on application.srilanka-etaonline.com and also agree to use the services provided by application.srilanka-etaonline.com strictly for their own, personal use.

Personal Data

application.srilanka-etaonline.com may collect user information when the site is visited. The data may then be stored in our secure databases. This information could include:

All the data that is recorded by application.srilanka-etaonline.com will be kept in encrypted databases belonging to application.srilanka-etaonline.com. See our Privacy Policy for more information on our confidentiality regulations.

Information registered on application.srilanka-etaonline.com is managed as personal information and will not be exposed to a third party except in the following cases:

The company processes the application using the information given by the applicant. application.srilanka-etaonline.com is not responsible for any incorrect information provided by the user.

Liability Exemptions

application.srilanka-etaonline.com is only responsible for submitting the Sri Lanka ETA application on behalf of the applicant and cannot be held responsible for the result of the application. The approval of the application is subject to the government of Sri Lanka’s authorization. application.srilanka-etaonline.com are not responsible for ETA application results which are caused by inaccurate information or from a mistake made by the applicant.

application.srilanka-etaonline.com reserves the right to cancel an applicant’s registration and to delete their personal information if he or she: does not meet eligibility requirements and therefore is not considered suitable to complete the online application; gives erroneous or fraudulent personal information or participates in any activity which is unlawful; disregards, changes, deletes or omits any part or section of the required procedure for registration.

application.srilanka-etaonline.com is not liable if the applicant’s visa is rejected due to circumstances beyond our reasonable control. If the applicant’s ETA application is denied by the Government of Sri Lanka, he/she accepts that neither the Sri Lanka Government, nor application.srilanka-etaonline.com is required to provide a reason.

Prohibition

The following list describes a series of prohibited activities and restrictions for users of application.srilanka-etaonline.com:

If a member damages a third party when using this service, he/she shall resolve it at their own cost and responsibility and it shall not cause damages to this website.

application.srilanka-etaonline.com doesn´t take any responsibility for damages of members derived from the use of this service, so shall not burden compensation responsibility for damages.

If a member violates the Terms of Use set herein and damages application.srilanka-etaonline.com this website may demand damages against him/her.

Service Contents

application.srilanka-etaonline.com reserves the right to modify or remove content about the services we offer, management methods and conditions. We reserve the right to do this at any time, without being required to provide notice in advance.

Website users agree to adhere and respect the conditions detailed herein and understand that any infringements of these rights could result in legal proceedings against them.

About Our Services

Our service is as an online application service provider used to facilitate the Electronic Visa process in order for foreign nationals to visit Sri Lanka. Our agents assist in obtaining your Travel Authorization from the Government of Sri Lanka which we then provide to you. Our services include, properly reviewing all of your answers, translating information, assisting with filling out the application and checking the entire document for accuracy, completeness, spelling and grammar review. In addition we may contact you via email or phone for additional information in order to process the request. You may read more about our services in the “about us” section of this website.

Prior to making payment for the travel authorization, you will have an opportunity to review all the details you have provided on your screen and make changes if necessary. If you have made an error, it is important that you correct it before proceeding. Once you have confirmed the details, you will be prompted to enter your credit card details for our service charge.

By purchasing our services you are agreeing to be bound to our Merchant of Record , that assumes an array of administrative responsibilities and is held liable as the financial institution that processes the applicant’s payment(s) that goes through application.srilanka-etaonline.com, including tax, compliance risk, invoicing, refunds requests or any dispute. is a company based in Spain, registered in the Chamber of Commerce, with registration number CIF: , info@srilanka-etaonline.com, tel 0013054472892. The Merchant of Record ensures all digital transactions are encrypted and protected through high-quality firewalls and physical security, handled with precision and full compliance with Law Regulations.

Suspension of Services

The user and this website understands and accepts that application.srilanka-etaonline.com will not be liable for any damages suffered by a user or third party that result from the suspension of our services for any reason, including all those listed below. We are indemnified against any act which could affect the service provided that is beyond our reasonable control.

application.srilanka-etaonline.com reserves the right to temporarily suspend its services for following possible reasons: for system maintenance (urgent or necessary); natural disasters (floods, earthquakes, tsunamis, etc.) public disturbances (strikes, riots, wars, etc.); failure of electricity supplies; fires; updating or changing the system; technical issues; or other reasons.

Modifications

application.srilanka-etaonline.com reserves the right to amend or modify the contents of the website as well as the terms and conditions. These changes take effect immediately and no prior notice in required. Each user is responsible of reading these terms and should be aware that these terms and conditions apply when they decide to contract the services offered by application.srilanka-etaonline.com.

Costs

application.srilanka-etaonline.com is proud to offer a transparent ETA application service for a fee of $69 for the assistance provided, along with the fee of $35 charged by the Government of Sri Lanka. We provide a 100% money-back-guarantee to applicants whose ETAs are rejected by the Government of Sri Lanka.

Customer Service

For queries and questions about the Sri Lanka ETA application, users can contact our friendly Customer Support Team 24 hours a day at info@srilanka-etaonline.com or 0013054472892.

Company Information

application.srilanka-etaonline.com is a part of , based in with the tax code . You can contact us for any reason at 0013054472892 or via email at info@srilanka-etaonline.com to speak to our professional customer service team at any time.

Applicable Law and Jurisdiction

The general conditions outlined in this document fall under Spanish law. In the event of any legal proceedings that may arise all parties will be subject to the laws of this jurisdiction.

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